Practical Aspects of Interview and Interrogation, Second Edition
Author: David E Zulawski
Written by two experts who have conducted more than 15,000 interviews and interrogations from theft to homicide, this book covers the entire sequence of events that occur during the interview and interrogation process. The authors present their method in a cookbook fashion, allowing the flexibility to select a number of different paths to interrogating a suspect.
Opens with an overview of the interview and interrogation process and descriptions of approaches such as the good guy/bad guy, factual, and emotional approaches. Later chapters detail each step of the process, covering preparation and strategy, legal aspects, interpretation of verbal and physical behavior, causes of denials, establishing credibility, reducing resistance, rationalization, obtaining the admission, development of the admission, the statement, and ending the interview. Annotation c. by Book News, Inc., Portland, Or.
HR from the Heart: Inspiring Stories and Strategies for Building the People Side of Great Business
Author: Libby Sartain
Human resources professionals are entrusted, perhaps more than any other corporate designates, with the well-being of their organization's population. They bridge the gaps between the individual and the collective, the person and the purpose. The most successful and effective HR professionals see their careers as a calling, and their work, though driven by corporate goals, is graced by a sense of purpose, a profound generosity, and a love for what they do and the constituencies they serve.HR from the Heart is a book for HR practitioners who love their jobs -- or want to. Libby Sartain, one of the country's top human resources executives, reveals how HR professionals create a synergy between business objectives and the needs and wants of employees. This inspiring book is equal parts motivational message and how-to, confessional and career guide. Filled with stories from Sartain's considerable experience, HR from the Heart offers a first-hand perspective on forging relationships, selling HR to the company, taking diversity beyond "by the book," keeping policy in perspective, and more -- all while making the right career moves, staying engaged, and forwarding the strategic goals of the company.
Libby Sartain (Woodside, CA) is senior vice president of human resources at Yahoo! and was previously vice president of people at Southwest Airlines, consistently ranked among the best places to work in America. Martha I. Finney (Los Gatos, CA) is a veteran HR journalist, consultant, and author whose books include In the Face of Uncertainty (0-8144-7161-7).
Charlotte Area SHRM, SPHR , President - Tim Taylor
Recommend that you pick up a copy of HR from the Heart. I'd lend you mine but with all the highlighting and margin notes, it's beginning to look like a used college textbook!